Better Customer Experience

Messenger Chatbots and Customer Engagement

Messenger chatbots are software applications built on top of the Facebook messenger platform that allow to simulate human conversations. A Facebook page administrator is able to provide responses to client queries without the need of a live agent being present.

Why not learn more about us from our very own messenger chat bot ZENA. You’ll be taken to Facebook Messenger where you’ll be prompted to click the GET STARTED button if you haven’t interacted with us on Messenger before.


Zena

Our Solution

We assist product and local service businesses acquire new customers and maximize customer retention by leveraging Messenger chatbots, Conversational website design & Social media advertising.


GET MORE CUSTOMERS

Getting new customers is expensive, businesses need to come up with innovative ways to attract new clients. We leverage marketing chatbots to increase your customer subscriber base using facebook messenger app.

Retain current customers

At the heart of customer retention is good customer experience. Deploying a reliable customer loyalty solution enhances the conversation between a business and its customers. Recognizing and rewarding your most loyal clients is a good start.

Our Sweet Spot

By leveraging our Integrated messenger marketing and customer loyalty platform we kill two birds with one stone, reduce the cost of acquiring new customers and at the same time to improve customer loyalty to the brand.



Why sign up

Improved Customer Service

Provide instant responses to the most frequently asked queries even when you are offline. Our advanced chatbot can serve hundreds of customers at the same time supplementing live customer support.


Messenger Marketing

With 56% of people preferring to message a business than call on the phone, we use messenger chatbots to meet your ideal audience where they like to hang out the most
``In Messaging Apps``


Customer Loyalty Platform

People will re-visit and use a business again if they offer some kind of reward/loyalty program. Which is why we've added Webmoja customer loyalty platform to our digital toolkit.



messenger chatbots

Customer Retention

What we love about customer loyalty platform is the fact we can focus on customer retention by sending out offers using a push notification directly to the one thing people never leave the home without ``their mobile phone``!


Brand Loyalty

Customers that continue to support your brand over time will spend 67% more than new customers. Which is why having a loyalty program in place is the perfect solution to increase sales.


Market Advantage

Customer experience has become the next competitive battleground. A business that succeeds needs to be more innovative in channels it's using to retain and get new customers.